Returns & Refund Policy
Returns & Refund Policy
We want you to be completely happy with your Bloomnest purchase. If something isn't right, we're here to help.
Returns
We accept returns within 30 days of delivery. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
How to Return
- Contact us via our Contact page with your order number and reason for return.
- We will provide you with return instructions and a return address.
- Once we receive and inspect your item, we will notify you of the outcome.
Refunds
If your return is approved, a refund will be processed to your original payment method within 5–10 business days. Please note that original shipping costs are non-refundable.
Damaged or Faulty Items
If your item arrived damaged or faulty, please contact us within 48 hours of delivery with photos and we will arrange a replacement or full refund.
Exchanges
We currently do not offer direct exchanges. Please return your item and place a new order.
Questions?
If you have any questions about our returns process, please contact us and we'll be happy to help.